Support Center

ACCOUNT I cannot log in to my account

Check your account name and password carefully. Make sure your client is compatible with TarkOts and your internet connection is working. If you still cannot log in, contact support through Discord. Never share your password.

CHARACTER My character is stuck or cannot move

Try logging out and reconnecting. If the character remains stuck, contact support on Discord and provide your character name, location if known, and a short description of the problem.

GAMEPLAY I found a bug or an exploit

Report the issue privately to the staff through Discord. Include the steps needed to reproduce it and screenshots or a recording when possible. Do not abuse, distribute, or publicly exploit the bug.

RULES How do I report a player or appeal a punishment?

Contact staff through Discord with the player name, relevant evidence, and a clear explanation. For a punishment appeal, include your character name and the reason you believe the decision should be reviewed.

TECHNICAL The client crashes or I have connection problems

Restart the client, check your connection, and make sure you are using the correct TarkOts client. If the issue continues, contact support on Discord with your operating system, the error message, and when the problem occurs.